App to help cyclists using ScotRail

Cyclists can now book their bike on board a ScotRail train through the train operator’s mobile app, thanks to a new update.

As part of the Scottish Government’s 2023 UCI Legacy Cycling Investment Programme, ScotRail has introduced the ability to make cycle reservations directly through the ScotRail app.

Previously, the option to reserve a space for bicycles was only available through the ScotRail website.

Now cyclists can seamlessly make reservations via the ScotRail app, streamlining the process and enhancing the customer experience for cyclists across Scotland.

The £2m 2023 UCI Legacy Cycling Investment Programme was unveiled ahead of the championships this summer, with the aim of creating a sustainable legacy for cycling and to facilitate its growth across the country.

David Lister, ScotRail safety, engineering, and sustainability director said: “ScotRail is committed to promoting active and sustainable travel options, whilst delivering the best possible service we can for customers.

“The introduction of cycle reservations through our app will benefit the whole cycling community, making it easier for customers to navigate and secure their cycle reservations with just a few taps.

“With this new feature, we’re pedalling in the right direction toward a greener, more cyclist-friendly Scotland.”

Other investments made through the legacy fund include new signs on trains to guide cyclists to designated areas  where they can safely board and secure their bicycles.

Similar bright blue signage is also being implemented to highlight accessible carriages.

The legacy fund will also see the creation of a Cycle Hub at both Inverness and Fort William stations, and the Cycle Hub at Glasgow Queen Street will undergo redevelopment work to increase the number of bike spaces available.

3 Comments

  1. I’m sure Scotrail et al are patting themselves on their backs for such a wonderful product. Unfortunately what’s missed out is the fact that different rolling stock have different maximum sizes for bicycles. None of this data is properly defined – anywhere. Right now, you could book a slot on a service only to be turned away on the platform if your bike and carriage are incompatible.

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