ScotRail’s managing director will meet MSP Jackie Baillie next week to discuss complaints from passengers about poor train services.
The Dumbarton MSP will use the meeting with Alex Hynes to demand action following several days of disruption for commuters in recent weeks.
Passengers have taken to social media to highlight cancellations, station skipping and overcrowding on services to from Helensburgh, Dumbarton and Balloch.
Rush hour trains are delayed again today, with the 17.01 from Queen Street to Helensburgh running late.
Ms Baillie said that in Cardross continued to be worst affected by station skipping, where late-running trains skip stops in order to arrive at their destination on time, despite a promise from ScotRail in November to abolish the practice during rush hour.
Services have failed to call at Cardross on several occasions in recent weeks, including the 17.26 service from Helensburgh Central which is in direct contradiction to the no-rush hour skipping pledge.
Last week saw disruption at Dumbarton Central on two successive days when trains were cancelled due to ‘congestion’ and when a train appeared it was only three carriages so people were crammed in during the rush hour.
Ms Baillie said: “I look forward to meeting Alex Hynes and putting the case for a better rail service in Dumbarton, Helensburgh and Vale of Leven.
“Local passengers have put up with cancellations and late-running, overcrowded services for far too long.
“The fact that passengers in Cardross and now Dumbarton are still being affected by station-skipping a whole year after ScotRail promised to abolish the practice is extremely disappointing.”