Almost half of trains to Helensburgh are late, figures reveal

Almost half of the trains arriving at Helensburgh Central station are late, new figures have revealed.

And 13.2% of the ScotRail services to the burgh are more than five minutes late – despite the company continuing its controversial ‘station skipping’ practice.

Last October it was revealed here that two-thirds of the busiest rush hour trains from Helensburgh Central were more than five minutes late.

And with continued unhappiness over the reduced service following timetable changes last summer, MSP Jackie Baillie has called for action.

She said: “These latest results show that passengers in Balloch, Helensburgh and Dumbarton are still being let down by ScotRail.

“Dumbarton Central and Helensburgh Central are the two busiest stations in this area so it is disappointing that nearly 50 per cent of services do not run on time.

“Public satisfaction with ScotRail is at a 14-year low and passengers are losing patience with Transport Minister Humza Yousaf’s failure to act. They are fed up with station skipping, overcrowding and delays.

“Humza Yousaf cannot allow a repeat of the chaos that blighted the rail network last autumn and winter, and that means getting on top of performance when weather is better during the summer months.”

The figures show that between April 30 and May 27 a total of 22 stations recorded an on-time performance of less than 50%.

Dumbarton Central’s figure was 53.30%, with 50.10% for Helensburgh Central and just 48.30% for Balloch.

Perry Ramsey, operations director at The ScotRail Alliance, said: “The most recent figures show that last week 95 per cent of trains across Scotland were on time. That’s the best performance since April 2015, which shows that The ScotRail Alliance continues to deliver for passengers all across the country.

“But there is no complacency here. We know that any delays can be frustrating for passengers, and that’s why we will continue to work hard every single day building the best railway Scotland has ever had. The investment we are making just now will ultimately mean faster trains, more seats and better services.”

The full figures are available here: schedule_7_web_upload_p1718_02