MSP Jackie Baillie has piled more pressure on SPT over the Gourock to Kilcreggan ferry, which is still running with a maximum of just 12 passengers.
Clydelink’s contract is for a 60-seater boat, but staffing limitations mean the Island Princess cannot currently run as a class 5 passenger vessel.
it is estimated that since the company took over from Clyde Marine on April 1 approximately 30% of sailings have not met the terms of the contract because of breakdowns, bad weather or restrictions imposed by the MCA.
Today (Tuesday) Ms Baillie has written to SPT chief executive Gordon Maclennan and assistant chief executive Eric Stewart, demanding: “Please tell me how long you are prepared to tolerate such an appalling standard of service.
“Enough is enough. When Clydelink took over the service earlier this year, passengers were promised a quick and reliable service and a new passenger ferry that could carry up to 60 passengers.
“To date they have failed to deliver on all of these promises.
“Aside from the problems with reliability, there are now serious safety concerns as it would appear that the MCA have withdrawn all certification from the vessel.
“This is just not good enough. People in Kilcreggan and Gourock are being left stranded and the Scottish Government must do more to insist that SPT take action to secure a reliable ferry service.
“The provision of a 12-seater vessel is completely inadequate, given that more than 50 people use this service during peak periods.
“Passengers now have very little confidence in both the service provision and the safety of the boat used. I am extremely concerned about the sustainability of the service if things are allowed to continue in their present form.
“I intend to meet with the directors of SPT in the next few weeks to try and find a sustainable solution to this on-going fiasco.”
Clydelink today used its Twitter feed @kilcreggan ferry to apologise to passengers for the problem, saying that coaches would again b provided for Faslane and Coulport workers.